Privacy Policy

Biopharma Institute (“we,” “our,” or “us”), formerly operating as Biopharma Informatic, is committed to safeguarding the privacy and confidentiality of personal data entrusted to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, biopharmainstitute.net, and when you engage with our training and educational programs related to clinical research.

1. Information We Collect

We collect information to deliver effective services and enhance your experience. This may include:

• Personal Information: Name, email address, phone number, mailing address, educational background, job title, and payment information when registering for courses or making inquiries.
• Account Information: Usernames, passwords, and course progress related to our online learning management system.
• Technical Data: IP address, browser type, device identifiers, operating system, and interaction data from your use of the website.
• Usage Data: Analytics and statistics relating to course engagement, page visits, and time spent on our platform.

2. How We Use Your Information

Your data is used strictly for the following purposes:

• To provide access to our educational programs and learning platforms.
• To process registrations, payments, and issue certifications or academic records.
• To personalize your learning experience based on your preferences and prior interactions.
• To respond to your inquiries, support requests, and feedback.
• To send you relevant updates about courses, policies, promotions, and institutional news.
• To conduct internal research and analytics to improve our curriculum and website performance.
• To ensure compliance with legal, regulatory, or accreditation obligations.

3. Legal Basis for Processing (for users in the EU/EEA)

We process your personal information based on the following legal grounds under the General Data Protection Regulation (GDPR):

• Your consent (e.g., to receive marketing communications).
• Performance of a contract (e.g., course enrollment).
• Compliance with legal obligations.
• Legitimate interests in improving educational services and securing our platform.

4. Disclosure of Your Information

We do not sell or rent your personal data. We may share information in the following circumstances:

• With service providers who assist us in delivering our services (e.g., payment processors, LMS vendors), under strict data protection agreements.
• With accreditation bodies or regulatory organizations when required for compliance or certification.
• With legal authorities if required by law or to protect our legal rights.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, regulatory, or academic obligations. When your data is no longer needed, we securely delete or anonymize it.

6. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar technologies to enhance your browsing experience, analyze user behavior, and remember preferences. You can adjust your cookie settings via your browser. Please note that disabling cookies may affect site functionality.

7. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, misuse, or disclosure. This includes encryption, access controls, and secure servers. However, no online platform can guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access, correct, or delete your data.
• The right to withdraw consent where processing is based on consent.
• The right to object to or restrict certain processing activities.
• The right to receive your data in a portable format (data portability).
• The right to lodge a complaint with a data protection authority.

To exercise these rights, please contact us at support@biopharmainstitute.net.

9. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those external sites. We recommend reviewing their privacy policies before providing any personal information.

10. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your data may be transferred to, stored, or processed in the U.S., where data protection laws may differ from those in your country.

11. Children's Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us, and we will promptly take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations. All updates will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: info@biopharmainstitute.net
• Phone: (281) 944-3610